FAQs
Find Clarity on Common Queries: Explore Our FAQs for Solutions.
Are your products eco-friendly?
Absolutely! At Eco Trends Essentials, we are committed to offering products that are environmentally friendly and sustainably sourced. Each product in our collection is selected with care to ensure it meets our high standards for eco-consciousness and quality.
What payment methods do you accept?
We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments. All transactions are encrypted and secured to protect your payment information.
Do you offer free shipping?
Yes, we offer free shipping on orders once validated. Orders are dispatched within 24 to 48 working hours and typically delivered within 6-10 working days.
Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Do you ship internationally?
Currently, we offer shipping within the United States. We are exploring options to expand our shipping services to international destinations. Please check back for updates or contact us for more information.
How can I stay updated with your latest products and offers?
To stay updated on our latest products, offers, and eco-friendly tips, subscribe to our newsletter. You can also follow us on our social media channels for the latest news and updates.
What if I have an issue with my product?
If you encounter any issues with your product, please contact us at info@ecotrendsessentials.com. Provide details about the issue and your order number so we can assist you promptly.